Onward Assured

Privacy

Privacy Policy

This privacy policy explains how personal data may be collected, used, disclosed, retained, and protected when customers request Singapore motor insurance quotations through this website.

This policy applies to ONWARD ASSURED (SINGAPORE) PTE LTD.

1. What Personal Data We Collect

When you request an insurance quotation, we may collect your name, contact number, email address, vehicle details, existing insurer, no-claim discount information, policy expiry date, claims history, and quotation preferences.

For driver assessment and insurance quotation purposes, we may also collect NRIC/FIN, date of birth, gender, marital status, occupation, driving licence pass date, and details of main or additional named drivers.

2. Vehicle Log Card and Document Uploads

If you upload a vehicle log card or other supporting document, the document may contain vehicle ownership, vehicle registration, identification, and other personal or business information.

Uploaded documents are used to help verify details and obtain accurate motor insurance quotations.

3. Why We Collect Personal Data

We collect personal data to understand your insurance needs, prepare quotation requests, communicate with you, verify submitted information, and support insurance application or servicing workflows.

Providing complete and accurate information helps insurers and brokers assess eligibility, coverage options, premiums, and underwriting requirements.

4. How We Use and Share Data

Your information may be shared with insurers, brokers, intermediaries, or service providers where reasonably necessary to obtain insurance quotations, process related requests, or provide customer service.

We do not sell your personal data. We only use it for legitimate quotation, administrative, compliance, and customer service purposes connected to your request.

5. Data Retention

We retain quotation records, uploaded documents, communication history, and related business records for as long as reasonably necessary for quotation follow-up, customer servicing, audit, legal, operational, or regulatory purposes.

When data is no longer required, we will take reasonable steps to securely delete, anonymise, or archive it according to business and legal requirements.

6. Security

We take reasonable administrative, technical, and operational steps to protect personal data from unauthorised access, loss, misuse, disclosure, alteration, or destruction.

No internet-based system is completely risk-free, so customers should avoid submitting unnecessary sensitive information beyond what is requested for quotation purposes.

7. Access, Correction, and Removal Requests

You may contact us to request access to, correction of, or removal of your personal data, subject to legal, regulatory, contractual, and legitimate business retention requirements.

Contact placeholder: privacy@example.com

8. PDPA Reference

This policy is intended to reflect general personal data protection principles under Singapore's Personal Data Protection Act 2012 (PDPA), including consent, purpose limitation, reasonable notification, protection, retention, and access/correction principles.

This page is a professional placeholder and is not legal advice. The business owner should review it with a qualified lawyer before relying on it as the final privacy policy.